AI Lab · Customer Operations Agent

Watch an AI agent clear a support inbox

It reads each ticket, looks up the order or account, fixes what your rules allow, asks you to approve what they don't, and hands anything sensitive to the right person with the research done.

Interactive demo. All companies, customers and orders are fictional.

1 · Pick a support inbox

Rules the agent follows

Refunds up to $50: agent can issue
Late fees: waive once every 90 days
Damage disputes: a person approves
Safety reports: escalate immediately, pull the vehicle

You set the rules. Anything outside them goes to a person.

2 · Inbox

5 waiting

3 · Ticket CR-1041

Extend my e-bike until 6 pm?

Maya Chen· via Chat

Hi! I have an e-bike until 3 pm today. Can I keep it until 6? Riding along the lake and don't want to rush back.

What the agent did

Press the blue button to let the agent work through the inbox.